Privacy Policy for Ardiendo Learning

Last Updated: April 21, 2026

Introduction

Ardiendo Learning (“we,” “us,” or “our”) is committed to protecting the privacy and security of students, parents, and coaches who use our services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the Ardiendo Learning platform, website, and related services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

Account Information:

• Name, email address, and password
• Student grade level and school information
• Parent/guardian contact information
• Billing address and payment information (processed securely through Stripe — we do not store full payment card numbers)

Academic Information:

• Service enrollment (SAT Prep, ACT Prep, Academic Coaching, ESOL Tutoring, College Counseling)
• Session history, notes, and homework assignments
• Practice test scores and subscores
• Goals, interests, and extracurricular activities
• Self-reported reflections on learning

Communications:

• Messages between coaches, students, parents, and administrators
• Exit surveys and feedback

1.2 Information Collected Automatically

• Device and browser information
• IP address
• Session data and login history
• Usage analytics (pages viewed, features used)

1.3 Information from Third Parties

• Payment processing information from Stripe
• Email delivery data from Resend
• File storage metadata from Cloudinary

2. How We Use Your Information

We use collected information to:

• Provide and maintain our educational services
• Track student progress and generate reports
• Process payments and send invoices
• Send service-related communications (session reminders, notifications)
• Improve our Services and develop new features
• Ensure platform security and prevent fraud
• Comply with legal obligations
• Respond to customer support inquiries

3. Information Sharing and Disclosure

We do not sell, rent, or trade personal information. We share information only in the following circumstances:

3.1 With Your Consent

We share information with parties you have explicitly authorized.

3.2 Service Providers

We share information with trusted third parties who perform services on our behalf:

• Stripe — payment processing
• Resend — email delivery
• Cloudinary — file storage
• Render — web hosting

These providers are contractually required to protect your information.

3.3 Within Your Organization

• Coaches can view information about their assigned students
• Parents can view information about their enrolled children
• Students can view their own progress and communications
• Administrators can view all information for business operations

3.4 Legal Requirements

We may disclose information if required by law, subpoena, or to protect our rights, safety, or property.

3.5 Business Transfers

If Ardiendo Learning is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Children’s Privacy (COPPA Compliance)

Ardiendo Learning serves students of various ages, including minors under 13. We take children’s privacy seriously and comply with the Children’s Online Privacy Protection Act (COPPA).

For Students Under 13:

• We require verifiable parental consent before collecting any personal information
• Parents must sign up their children and accept this Privacy Policy on their behalf
• We collect only the information necessary to provide educational services
• We do not use children’s information for marketing or advertising purposes
• We do not sell children’s information to third parties

Parental Rights:

Parents have the right to:

• Review their child’s personal information
• Request deletion of their child’s information
• Refuse further collection of their child’s information
• Update their child’s information

To exercise these rights, contact us at info@ardiendolearning.com.

5. Student Data Protection

We follow best practices for protecting student educational records:

• Student data is used solely for educational purposes
• Student data is not shared with advertisers or data brokers
• Student data is not used to create profiles for non-educational purposes
• Parents and students can request deletion of their data at any time
• Coaches and administrators have limited access based on their role

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Passwords are securely hashed using bcrypt
• Data transmission is encrypted via HTTPS/TLS
• Payment information is handled by PCI-compliant providers (Stripe)
• Access to data is restricted based on user role
• Regular security audits and updates
• Secure database hosting with automatic backups

Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services:

• Active student data: retained while student is enrolled
• Alumni student data: retained for up to 7 years for educational records
• Financial records: retained as required by tax and accounting regulations
• Deleted upon verified request (subject to legal retention requirements)

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access — request a copy of the information we hold about you
• Correction — request correction of inaccurate information
• Deletion — request deletion of your information
• Portability — request a copy of your data in a portable format
• Opt-out — unsubscribe from marketing communications
• Restrict Processing — limit how we use your information
• Object — object to certain processing of your information

To exercise these rights, contact info@ardiendolearning.com. We will respond within 30 days.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in securely
• Remember your preferences
• Analyze how our Services are used
• Prevent fraudulent activity

You can control cookies through your browser settings. Disabling cookies may limit functionality.

10. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

11. International Data Transfers

Ardiendo Learning operates in Florida, United States. If you access our Services from outside the United States, your information may be transferred to and processed in the United States, which may have different data protection laws than your country.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

To exercise these rights, contact info@ardiendolearning.com.

13. Florida Residents — Student Online Personal Information Protection Act

Ardiendo Learning operates in Florida and complies with the Florida Student Online Personal Information Protection Act (SOPIPA) and the Florida Education Privacy Act.

As a Florida-based education services provider, we affirm that:

• We do not use student personal information to engage in targeted advertising
• We do not build profiles of students for non-educational purposes
• We do not sell or rent student personal information
• We do not disclose student personal information except as permitted by law and as described in this Privacy Policy
• We maintain reasonable security procedures to protect student information from unauthorized access, destruction, use, modification, or disclosure
• We delete student personal information upon request from parents or legal guardians, subject to applicable legal and educational record retention requirements
• Student personal information is used solely to provide the educational services for which it was collected

Florida Parental Rights:

Florida parents and legal guardians have the right to:

• Review all personal information collected about their child
• Request correction of inaccurate information
• Request deletion of their child’s personal information
• Withdraw consent for data collection (subject to continued service eligibility)
• Request transfer of educational records

Florida residents may contact info@ardiendolearning.com to exercise these rights or with any questions regarding Florida-specific privacy protections.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our platform
• Sending an email notification for significant changes
• Requiring re-acceptance for material changes affecting minors

Continued use of our Services after changes indicates acceptance of the updated policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Ardiendo Learning
Orlando, Florida
Email: info@ardiendolearning.com
Website: ardiendolearning.com

For data protection inquiries, please include “Privacy Inquiry” in the subject line.

Effective Date: April 21, 2026